
Advisor volunteer ,Administration volunteer , Digital Skills Volunteer
| Opportunity: Advisor Volunteer The role is face to face and involves, shadowing trained advisers, support clients to complete forms, documents and applications. Support Clients with housing, education, health. Updating records and signposting clients to other agencies along with general office administration. Administration Volunteer Welcoming clients when they arrive at reception and booking them onto the database system. Answering the telephone and 0800 phone line, when clients have a query. Collecting information to support advisors and case workers. Updating records on our client’s database. Digital Skills Volunteers Volunteering with an experienced Digital Skills tutor where appropriate to the activity being undertaken. Provide free advice on all devices, i.e. how to set up and connect to internet. Prepare for and lead classes for adults and update admin for the class, promoting online safety, assisting services users with digital access. Giving information, advice and guidance to learners about safety options. | |
| Requirements: Advisor & Admin role : Basic computer skills, a good level of English speaking, reading and writing and a friendly and approachable personality. Digital Skill role: Ability to support the planning of lessons and comfortable assisting learning in small groups. Strong communication skills. Actual Digital Skills Training is desirable but the ability to how you have a good understanding of digital skills is essential. | |
| Location: We have offices in Wolverhampton Derwent House , Waterloo Road WV1 4XB Birmingham ( Jewellery Quarter) Walsall (Bridge Street) | |
| Hours: You will need around one day a week to efficiently fulfil this incredibly important role. This can be split over several days. | |
| Expenses: Yes Travel expenses for bus/tram etc. are paid up to £4 per day –as long as evidence can be provided i.e. receipts. I f volunteer uses their car they are given 45p per mile-again as long as mileage is recorded. | |
| DBS: Yes |































































































































