
Reception and Info Hub Facilitator
| Opportunity: Reception and Info Hub Facilitator. Provide a welcoming and supportive first point of contact for clients and visitors. • Provide reception cover and welcome clients into the Information Hub. • Carry out initial triage by listening to clients needs and directing them appropriately. • Book in clients who have appointments with advice staff • Handle calls and emails and record client information accurately. | |
| Requirements: Experience of using IT package, including word/excel spreadsheet/use of google/Microsoft 365, data packages and the ability to use email. Ability to manage electronic calendars and diaries. Willing to travel between Dudley and Wolverhampton offices. Organised ,reliable and able to work independently and in a team | |
| Location: Dudley and or Wolverhampton Hubs | |
| Hours: 1 day a week (you can volunteer if you want up to 5 days a week) between the hours of 9am-3pm. Minium 6 months commitment. | |
| Expenses: Yes, reimburse travel expenses 9fuel or bus fare, car parking) | |
| DBS: No |



























































































































































